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Central to this approach is the commitment to working closely with customers as collaborative partners. By fostering open communication and understanding the unique challenges faced by each organization, we can tailor solutions that align with the client’s specific needs and objectives. Working with our clients, together we acknowledge and celebrate what works well, while focusing our efforts on areas that can be enhanced for better performance and outcomes. This partnership ensures that improvements are not only effective but also sustainable, as employees are engaged in the process and equipped with the knowledge to maintain enhancements over time.
We seek to foster a culture of continuous improvement, equipping teams with the tools and methodologies necessary for sustainable growth. By leveraging data-driven insights in collaboration with the client, EXSETIS strives to help organizations streamline processes, reduce costs, and ultimately drive profitability while ensuring that all stakeholders are invested in the journey toward excellence.
At EXSETIS, our mission is to partner with organizations to drive quality and process improvement through innovative solutions and collaborative engagement. We are committed to empowering our clients to achieve operational excellence by fostering a culture of continuous improvement, enhancing customer satisfaction, and delivering sustainable results. Guided by honesty and integrity, we ensure transparent communication and ethical practices in every interaction. Together, we transform challenges into opportunities, ensuring that every step taken leads to greater efficiency, effectiveness, and success.
Paul Graver started EXSETIS to build on his years of experience in quality and process management.
For 20 years of his more than 30 years of experience, he led the Technical Service and Quality teams at Mohawk Fine Papers Inc in Cohoes NY, achieving the position of Vice President. His focus was developing and enhancing the quality and customer technical service efforts and developing quality protocols for the entire company, including satellite locations, sub-contractor converters, and remote warehouses. He was actively involved with new product specification development and production rollouts, customer technical support, FSC certification, and developed data analysis methods and tools to assist in quality assurance and complaint analysis.
Prior to Mohawk, Paul led the Technical and Quality team at Deferiet Paper (formerly Champion International) in Deferiet NY and earlier was production manager of the Stock Prep and Deinking Department at the International Paper mill in Corinth NY. He began his career at International Paper’s corporate research facility in Tuxedo Park NY as part of a team developing new deinking technology that was later implemented at a number of IP locations.
Most recently, Paul was Vice President at Commercial Investigations LLC in Latham NY, overseeing day to day operations. He led the implementation of new systems to optimize order entry and identified methods for data retrieval and analysis, He built tools to develop pricing models, price increase strategies, and order turnaround time analysis.
Paul earned a Bachelor of Science in Paper Science & Engineering and Master of Science in Environmental & Resource Engineering at the State University of NY, College of Environmental Science and Forestry in Syracuse, NY.
Photo used by permission from PRI’s The World.
Photo used by permission from PRI’s The World.
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